BMW Connected Drive

Services and Products

The digital products and connected services from BMW Connected Drive offer you a wide range of useful functions. Smart and innovative to make your life easier.

(BMW ConnectedDrive Services and feature availability dependent on model and specification. Not all features are available for all models. Costs may apply.)

Top Highlights of BMW Connected Drive

  • Your BMW up to date with regular software updates for your vehicle

  • Transfer software upgrades to your vehicle via the My BMW App or download and install them directly via the vehicles SIM card

  • Flexible booking of additional functions at a later date

ConnectedDrive 2

On the move with Smart Support

BMW Digital Key
  • Turn your smartphone into a digital key

  • Lock and unlock your BMW and even start it without the physical key

  • Create a BMW Digital Key via My BMW App and story it on a compatible iPhone

  • Authorise up to five additional people to use your BMW

Bookable Functions**

With the growing range of BMW ConnectedDrive Upgrades**, you can equip your BMW with new vehicle functions exactly when you need them. For example, would you like to add Driving Assistant Plus to your BMW iX or BMW 7 Series at a later date? The steering wheel heating in the BMW 2 Series Active Tourer? Then you can do this quickly and easily over the air via the ConnectedDrive Store - if you like, even for a term of between one month and three years, or for lifetime.

Frequently Asked Questions

BMW ConnectedDrive comprises all digital services that intelligently connect the vehicle with the outside world. In addition to telematics services, these also include driver assistance systems, connections for mobile devices, as well as entertainment offerings and traffic services.
Prerequisites for using ConnectedDrive:
 

  • Your vehicle has a permanently installed and active SIM card.

  • You have a BMW ID.

  • You have added your vehicle to your BMW ID.
     

Tip: Download the My BMW App to make the most of the services offered. With the app, you can, for example, plan your trips and send the destination to your BMW in advance.

In BMW vehicles from 2013, a SIM card is permanently installed and always active. This SIM card is the basic prerequisite for the use of ConnectedDrive as well as the fulfillment of legal requirements such as the legal emergency call.
For the provision of ConnectedDrive services such as BMW Intelligent Emergency Call, Concierge Service, Teleservice, etc., data is exchanged between the vehicle and BMW via the mobile network and processed at BMW for service provision.

For more detailed information on which data is involved in each individual case, please refer to the legal information on data protection.

If you do not want to use the ConnectedDrive offers, you can have your SIM card deactivated. Please contact your BMW dealer for this purpose.

In addition to an active SIM card, you need a BMW ID to access all BMW ConnectedDrive services.

  • Save your vehicles and configurations.

  • Book and use ConnectedDrive services.

  • Maintain your profile data.


After creating a BMW ID, you have the option to add your vehicle to your BMW ID and use the BMW ConnectedDrive range of services.  

Requirements for adding your vehicle to your BMW ID are an active SIM card and a BMW ID (registration).
Adding the vehicle gives you the ability to view your vehicle in the My BMW App or My BMW portal and use digital services*, such as:

  • Check vehicle status

  • Send destination to vehicle

  • View the last known location via smartphone

  • BMW Digital Key

  • and much more!

For more information on the individual services, use our information offer on the ConnectedDrive overview page.

*depending on the vehicle

ConnectedDrive services are available in many countries around the world. Depending on the market, the range of services may vary from country to country. Depending on the region, you can also use the services across countries, e.g. within Europe.

Terms & Conditions

**Range, prerequisites and availability vary according to model, equipment and country.

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